Frequently Asked Questions

Everything you may want to know before, during and after your order, from how pricing works to what happens on delivery day. If your question is not answered here, our team is a call, a WhatsApp message or a contact form away.

Ordering & Pricing

Pricing and quotes

Why do some pieces show "Price upon request"?

Many of our Italian-made pieces are configured to your specifications, and the final price depends on the size, configuration and covering you select. Rather than display a figure that may not reflect your choices, we invite you to request a quote. You will receive a price for exactly the piece you want, with nothing left to guess.

How do I request a quote?

Reach us by phone at (305) 591-2642 or WhatsApp at (786) 709-9605, or send your request through the contact form on the site. Let us know the model, dimensions and covering you are considering, and our team will reply with pricing and any details you need. We are always glad to talk through the options before you decide.

Delivery & White Glove Service

Delivery and setup

What does white glove delivery include?

White glove delivery means your furniture is brought into your home and professionally set up in place by our team. It is included with every order at no additional cost. All that is left for you is to enjoy the room.

Where do you deliver?

Our showroom is in Miami, and our team will confirm delivery to your address when you request a quote or place your order. Share your location early and we will let you know what to expect.

When will my order arrive?

Our pieces are made in Italy, and many are configured to your specifications, so lead times vary by model, configuration and covering. Our team will confirm the expected timing with your order and keep you informed along the way. When your furniture is ready, we will arrange a delivery appointment with you.

Products & Customization

Our furniture

Are your pieces made in Italy?

Yes. Every sofa, sectional, sofa bed, bed and armchair in our current collection is made in Italy with fine materials and craftsmanship built to last. We select each piece for its design, comfort and quality, so it can be lived with, not just looked at.

Can I choose the fabric or leather covering?

Yes. Our upholstered pieces are available in a range of fabric and leather coverings, and the right one depends on how you live, from a busy family home to a quiet reading corner. Visit the showroom to see and feel the collection in person, or ask our team to guide you through the options.

How do modular and sectional configurations work?

Modular sofas are built from individual elements, such as seats, chaises, corners and ottomans, that combine to fit your room. Compose the layout that suits the way you live, whether a compact two-seat arrangement or a generous corner. Our team will help you plan the configuration and confirm the dimensions before you order, so everything fits as intended.

What kind of mattress comes with the sofa beds?

Our sofa beds are designed to serve as everyday seating and a comfortable bed for guests. Mattress type, thickness and dimensions vary by model, so our team will confirm the specifications for the piece you are considering. You are also welcome to experience the collection in the showroom.

How do storage beds work?

Storage beds make use of the space beneath the mattress for bedding, linens and anything you would rather keep out of sight, without disturbing the clean lines of the design. Mechanisms and storage dimensions vary by model, and our team will walk you through the details of the bed you choose.

Showroom & Design Services

Visits and design help

Can I visit the showroom?

Yes, and we hope you will. You will find us at 1470 NW 107th Ave, Doral, FL 33172, where walk-ins are welcome and appointments are available if you would like dedicated time with our team. Call us at (305) 591-2642 or message us on WhatsApp at (786) 709-9605 and we will confirm current hours and help you plan your visit.

What is the Design Concierge?

Design Concierge is our personalized design service. A member of our team helps you select pieces, plan configurations and coordinate coverings for your space, either in the showroom or through a virtual consultation. Book a consultation through the site and bring a floor plan, photos or simply an idea of how you want to live.

Trade Program

Working with professionals

Who can join the Trade Program?

The Trade Program is open to interior designers, architects, developers and hospitality professionals who specify or purchase furniture for their projects. Whether you are furnishing a single residence or a full development, we would be glad to work with you.

How do I apply, and what are the benefits?

Apply through the Trade Program page on the site. Our team will review your application and confirm the details of your membership, including benefits, directly with you. If you have a project already in motion, mention it in your application so we can respond with that in mind.

Still have a question?

Our team is happy to help with anything not covered here. Call (305) 591-2642 or WhatsApp (786) 709-9605, send a message through the contact form, or stop by the showroom in Miami.